Shipping Policy

At IKUN, we are committed to delivering your order quickly, safely, and securely.

Order Processing

All orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Areas

We currently deliver to locations across Egypt.

Estimated Delivery Time

Orders are usually delivered within 2–4 business days.

Delivery times may vary depending on your location, public holidays, weather conditions, and courier operations.

Please note that delivery times are estimates and cannot always be guaranteed.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location.

The total shipping fee will be displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation message with tracking information, where available.

Shipping Information

Please make sure that your name, phone number, address, and delivery details are complete and accurate before confirming your order.

IKUN is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Additional delivery fees may apply if an order needs to be shipped again due to incorrect information, an unavailable customer, or a failed delivery attempt.

Delayed, Lost, or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible.

We will review the issue and coordinate with the delivery company to assist you.

Contact Us

Customer Support

Email: support@ikun.com
Phone: +20 105 056 6333

Business Address

21 South Lotus, Area 7
New Cairo, Cairo, Egypt