Privacy Policy
Welcome to Ikun.
This Privacy Policy explains how Ikun collects, uses, stores, and protects your personal information when you visit our website, place an order, or use our services. By using our website, you agree to the practices described in this policy.
Information We Collect
To process and deliver your order, we may collect the following information:
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Full name
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Email address
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Delivery address
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Phone number
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Order details
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Payment information
We use this information to process your orders, provide order updates, arrange delivery, communicate with you, and improve our services.
Payment Security
All payments are processed securely through our authorized payment providers.
When you pay using a credit or debit card, your payment details are sent directly to the payment provider, such as Fawry. Ikun does not store your full card details. We only receive confirmation of whether your payment was successful.
Sharing Your Information
We may share necessary information with trusted service providers, including:
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Payment providers
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Delivery and shipping companies
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Website and IT service providers
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Marketing, advertising, media, and research partners
These partners may only use your information to provide the agreed services. They are not permitted to use your personal information for unrelated purposes.
We work with our partners to ensure your information is handled securely and responsibly.
Marketing and Advertising
We may use your information to understand customer preferences, improve our products, and show you relevant advertisements. Where required, you may choose to stop receiving marketing communications at any time.
Data Protection
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no online system can guarantee complete security.
Policy Updates
We may update this Privacy Policy occasionally. Any changes will be published on this page, and the updated policy will become effective once it is posted.
Governing Law
This Privacy Policy and any disputes related to the use of our website or services are governed by the laws of the Arab Republic of Egypt.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at: